Point of Care & COVID-19

2024  |  2023

How would you describe your relationship with your primary care physician?

• Excellent
• Very good
• Good
• Fair
• Poor

Medical Professionals:
In the last 12 months, what types of medical professionals have you seen either in person or using telemedicine/a virtual visit?

Generalists
• Primary Care Doctor (e.g., Family or Internal medicine, or General Practice)
• Nurse Practitioner/Physician Assistant
• Dentist/Oral Hygienist
• Physical Therapist/Sports Medicine
• Psychologist/Therapist

Specialists
• Allergist
• Cardiologist
• Dermatologist
• Diabetes Educator/Specialist
• Ear, Nose & Throat Specialist
• Endocrinologist
• Gastroenterologist
• Hematologist
• Nephrologist
• Neurologist
• Oncologist
• Ophthalmologist
• Optometrist
• Orthopedist
• Pain Specialist
• Podiatrist
• Psychiatrist
• Pulmonologist
• Rheumatologist
• Surgeon - Cosmetic/Plastic
• Surgeon - Other
• Urologist

Women's Health Specialists
• Gynecologist
• Obstetrician

Complementary or Alternative Medicine
• Acupuncture/Acupressure Practitioner
• Chiropractor
• Nutritionist


• Other medical professional
• None in the last 12 months

In the last 12 months, how many times have you seen each of these types of medical professionals, either in person or using telemedicine/a virtual visit?

• Any
• 1 time
• 2-3 times
• 4-6 times
• 7 or more times

In the last 12 months, where have you received any kind of medical or health-related services?

• Doctor's office (private or group practice)
• Emergency room (ER)
• Home healthcare
• Hospital
• Infusion Center
• Mobile Health Clinic
• Outpatient or Specialized care clinic
• Retail health or In-store clinic
• Surgery Center
• Telemedicine/Virtual or Online Doctor Visit (using a smartphone, tablet or computer)
• Urgent or Immediate care center (“walk-in” clinic)
• Other type of health facility

How many times in the last 12 months have you received medical or health-related services from each of these types of healthcare providers?

• Any
• 1 time
• 2-3 times
• 4-6 times
• 7 or more times

Telemedicine:
For what purposes are you most likely to continue or consider using telemedicine/a virtual or online doctor visit instead of an in-person appointment?

• Counseling/therapy session
• Discuss non-urgent concerns about an existing condition or treatment plan
• Discuss test or lab results
• Follow-up appointment after a procedure or surgery
• Get a new prescription
• Renew/refill a prescription
• Looking for a diagnosis for symptoms I was experiencing
• Referral for a specialist
• Routine visit or annual check-up
• Urgent care
• Other purpose
• Would not consider using telemedicine for any purpose

Conditions - Professionally Diagnosed:

• COVID-19
• Long Covid



Behaviors:
Which of these, if any, are you doing as a result of COVID-19?

• Avoiding going to the ER or urgent care center
• Delaying an elective procedure or surgery
• Delaying routine doctor visits or annual check-ups
• Increasing my use of online resources to manage my condition
• Looking for ways to reduce stress (e.g., meditation, exercise, art/music, etc.)
• Ordering medications online that I previously filled in person
• Taking the recommended safety precautions to prevent infection/spread (e.g., frequent hand washing, wearing a mask, social distancing, etc.)
• Using telemedicine/virtual or online doctor visits instead of in-person appointments
• None of these



Medical Tests & Vaccinations:
What medical tests have you had in the last 12 months?

• COVID-19 virus test

In the last 12 months, what vaccinations have you received?

• COVID-19



Information Sources:
How much do you value each of the following as a source for healthcare information?

Very much, Somewhat, Not very much, Not at all


• Digital educational materials provided by a doctor or hospital (e.g., video links, digital brochures)

Most Recent Annual Physical

• Less than 6 months ago
• 6 months to less than 1 year
• Within last year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 5 years
• 5 years ago or more
• Never

Importance of Regular Medical Check-Ups

• Extremely important (10)
• Mostly important (8-9)
• Somewhat important (6-7)
• Slightly important (2-5)
• Not at all important (1)

What medical tests have you had in the last 12 months?

• Allergy (skin or blood test)
• Blood glucose
• Bone density
• Cardiac/heart tests (e.g., EKG, stress test, etc.)
• Cholesterol
• Colonoscopy
• COVID-19 virus test
• CT scan
• Diabetic Retinopathy
• Glaucoma
• HIV
• Kidney function
• Mammogram
• Pap smear
• Pregnancy
• Prostate exam
• Prostate Specific Antigen (PSA)
• STD/STI (e.g., chlamydia, genital herpes, HPV)
• Other medical testing

Vaccinations Received in Last 12 Months

• COVID-19
• Flu
• Hepatitis
• HPV
• Meningitis
• Pneumonia
• Shingles
• Whooping Cough
• Other

Which of these pneumonia vaccinations you, yourself, have received in the last 12 months?

• Pneumovax 23
• Prevnar 13
• Other Pneumonia vaccine

How much do you agree or disagree?

Agree a lot, Agree a little, Neither agree nor disagree, Disagree a little, Disagree a lot

• I am willing to ask my doctor for a vaccine that I have seen or heard advertised
• I trust my doctor to recommend the vaccines that are essential to my continued health
• I am first among my peers to investigate vaccines that are recommended but not required
• I am concerned about the possible side effects related to my vaccinations

Go to all Attitudes & Opinions

In the last 12 months, what actions did you take after seeing any medical professionals in person or using telemedicine/a virtual visit?

PRESCRIPTIONS
• Received a prescription for a new drug
• Filled a prescription
• Signed up for a prescription savings program I saw or heard about at my doctor’s office or pharmacy
• Switched to a different prescription
• Took medication as prescribed

ONLINE
• Conducted an online search about a condition
• Conducted an online search about a drug or treatment options
• Looked up cost of medication or insurance coverage before filling a prescription
• Looked into alternative treatments after receiving prescription
• Visited a pharmaceutical company or drug brand website
• Visited a social media site related to a condition or prescribed treatment
• Visited a website recommended by my doctor for health information

MEDICAL OR PERSONAL HEALTH
• Went to see a specialist
• Went for x-rays, medical tests, or vaccines
• Made an effort to eat healthier or exercise more

How much do you agree or disagree?

Any Agree, Agree a lot, Agree a little, Neither agree or disagree, Disagree a little, Disagree a lot, Any Disagree

• I am willing to ask my doctor for a prescription medication or drug sample that I have seen or heard advertised
• I often discuss new prescription medicines with my doctor
• Normally, I only use drug brands that are recommended by my physician
• I always do what my doctor tells me to do
• I feel that my doctor listens to my concerns and input about my health or treatment plans
• I research treatment options on my own and then ask my doctor about them
• I do not seek help from doctors or nurses unless I am very sick or injured
• The convenience of using telemedicine is more important than seeing my doctor face-to-face

Go to all Attitudes & Opinions

How much do you value the following sources for healthcare information?

Very much, Somewhat, Not very much, Not at all

HEALTHCARE PROVIDERS
• Alternative/holistic medical practitioners
• Doctor
• Nurse/Physician Assistant
• Pharmacist

POINT OF CARE INFORMATION
• Magazines in a doctor’s office or hospital
• Health-related television programs in a doctor's office or hospital
• Brochures, posters, other health education materials in a doctor’s office or hospital
• Digital educational materials provided by a doctor or hospital (e.g., video links, digital brochures)
• Digital screens or tablets in a doctor’s office or hospital

POINT OF PURCHASE INFORMATION
• Printed brochures or other take-home health materials from a pharmacy

Go to all Information Sources